Support

Contact us

Email support@mythospro.ai. To help us find your account quickly, include the email address you sign in with, and — if you are writing about the mobile app — whether you are on iPhone or Android.

Common questions

• I forgot my password.Use the “Forgot password?” link on the sign-in screen of the app or the website. The reset link is emailed to you and expires after a short time.
• I was invited to a team but cannot sign in. Use Join a Teamon the app's sign-in screen with the code your manager gave you. If you already have a MythOS account, joining attaches the team to it and you sign in with your existing password.
• Voice and dictation do not work. Voice needs the microphone and speech-recognition permissions. Check them in your device settings, then reopen the app.
• Clocking in says location is unavailable.The app reads your location once, at the moment you clock in or out. Grant the “while using the app” location permission and try again.
• I am not receiving notifications. Check that notifications are enabled for The Workspace in your device settings. Signing out discards the device registration, so sign back in to restore it.

Your data

To see, correct or export the data we hold about you, email the address above. To delete your account, see deleting your account, or use Settings in the mobile app.